Terms and Conditions – Pet Sessions

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Terms and Conditions

The acceptance of the booking outlined on the booking form once completed is based on agreement by the customer of the terms and conditions herein.

Booking Fees / Session Payment

A non-refundable session fee of £40 must be made at time of booking the session – appointment slots will remain open until payment is received.

The fee will cover the loss of earnings if the session is cancelled with late or no notice, as a result the booking fee is non-refundable. The fee also covers your date and time, use of any props during the session and also my creative eye.

The balance must be paid no less than 48 hours prior to the start of the session or the session will not go ahead.

Cancellation

If a customer needs to cancel a photography session the photographer must be contacted in advance of the time scheduled, failure to do so will result in the loss of their session fee.

A customer can rearrange a session as long as at least 48hours notice has been given and new session times will be subject to availability.

Viewing Images / Purchases

If there are any images included in a photography package these must be picked from the gallery at the viewing appointment with the photographer.

Any purchases of products are also to be made at this time.

If you struggle to make up your mind your images can be archived for no more than two weeks. After this I need to delete them to make space for sessions that come after yours.  Archiving them for a further two weeks can be arranged for a fee of £50.

Images

Your photos will be professionally edited and supplied to you within approx 3 weeks of your photo shoot. Yvonne James Photography cannot be held responsible for any delays. If you need your images by a certain date please inform the Photographer at the time of booking your photo shoot.
All images are professionally edited, this includes removing minor blemishes such as scratches and bruises. For extensive retouching there may be an additional fee of £20 per image, please contact Yvonne James Photography to discuss this.
Yvonne James Photography is not obligated to provide the client with any images that are not already presented to them in their gallery. During the editing stage the images are narrowed down to a gallery of a minimum of 20 images. Those that are not selected are deleted.

Printing
When printing your photos please note Yvonne James Photography cannot be held responsible for poor quality prints from high street or online printers. Yvonne James Photography can provide you with professional prints, please contact me to discuss the price of these.
USB/CD
It is your responsibility to ensure you have made a backup of the images from your USB/CD. Yvonne James Photography cannot be held responsible and are not under any obligation to provide the images again if your USB/CD becomes corrupt, lost or damaged. Yvonne James Photography will endeavour to keep your files for 1 month after the viewing appointment.

A care guide is provided when a USB/CD of images are purchased.

A new USB will incur a fee of £15 and a new CD will incur a fee of £10, this is to cover the purchase of the media, the time taken to upload the files and admin costs.

Order Time

All orders are presumed to have been received and in good condition unless the Client notifies Yvonne James Photography within 48 hours of receipt.
During busy times such as Christmas there may be additional waiting time on orders. You will be advised at the time of ordering and given an approximate delivery date.

License
Yvonne James Photography shall be entitled to use its judgement regarding the style and artistic input in the production of pictures. This includes but is not limited to locations, poses, props, setups and number of images taken. Due to the willingness of subjects it may not be possible to capture all the pictures requested, or images to the clients’ full expectations. In the event of un co-operative children / pets at a session of any kind, for any reason, Yvonne James Photography may not be able to capture any, or all the images the Client may have requested or expected.

The Client is responsible for all children and pets at all sessions.

Copyright

All images are copyrighted to Yvonne James Photography, even those you have purchased. You will receive a print release to allow you to print the photos. You are also permitted to use the photos on social media and to share with family and friends. They must not be used for commercial gain unless permission has been agreed.

The Client may not alter or add to or manipulate a picture by means of computer or any other technique including Instagram filters or reproduce a picture in whole or in part as an element within, or as a montage with, another picture.

Yvonne James Photography reserves the right to use any photographs taken during your session in any form such as but not limited to the use in advertising. This includes on Yvonne James Photography’s website, social media, brochures, magazine articles, websites, sample albums and future advertising campaigns or marketing materials. If you do not want your images to be used for this purpose, please inform Yvonne James Photography prior to your photo shoot.

You will be requested to sign a model release which relates to permissions allowing the photographer to publish images taken at the session on their website, blog, and / or to be used for  marketing materials. 

 

Personal Information

Any personal information given to Yvonne James Photography will only be used for contact between the photographer and the client. Your details will never be passed on to other companies without your consent.

Your gallery of images will be kept for safekeeping for up to 12 months from the date your gallery is activated, with some being kept for up to 60 months (5 years) for business purposes.

Your personal information will be kept for 24 months (2 years) from the date your gallery is activated.

Yvonne James Photography mailing list will include blogs, special offers and competitions – you will be asked if you would like to sign up to be inluded in this list which will be kept on a secure server.

If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law. It is my passion to provide a superb service to all of my clients. In order to do so I must reserve the right to change my terms and conditions without notice at any time. The terms and conditions are in place to protect Yvonne James Photography and the client in a professional, legal booking agreement.

By booking with Yvonne James Photography you agree to adhere to the terms and conditions.

Should you wish to discuss any of these points please contact Yvonne by email to yvonnejamesphotography@gmail.com.

Customer is to sign below to confirm and accept the above terms and conditions.